FAQ

WHEN WILL I RECEIVE MY ORDER? 

All orders will be processed and shipped within 5-7 business days. During the busy holiday season, please allow a few extra days as we are a small shop doing our best to package up your order as soon as possible!

   

WHAT IS THE SHIPPING RATE?

Receive FREE shipping on all orders of $30, otherwise shipping is a flat rate fee of $4. For international orders, shipping is a flat rate of $10.

   

WHAT IF MY ORDER ARRIVES DAMAGED?

Once the package leaves our shop, we are unable to control how it is handled by the post office and sometimes accidents happen. If you received an item that is damaged or lost in the mail, please notify us as soon as you can – we're happy to replace the print.  

   

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards and Paypal.  

   

CAN I PURCHASE A GIFT CARD?

At this time, we do not have gift cards. Look for them in the future! 

   

CAN I SHIP TO A FRIEND?

Of course and how kind of you! Just enter your friend's address in the shipping address field and we will make sure it is delivered. We do not include prices on packing slips.

   

WHAT IS THE RETURN POLICY?

If you are unsatisfied with your purchase in any way, please let us know right away. We are happy to replace your print if it is flawed or refund your purchase. 

   

HOW DO I BECOME A MAKER + INK ARTIST?

If you are a designer and your art fits with the M+I aesthetic and purpose, we'd love to hear from you! You'll find all the details on the Become an M+I Artist page.

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